Greetings from Lider!!! Job Descriptions:
Position: Customer Relationship Manager.
Experience : 7 to 12 Yrs in Real Estate / BFSI / Home Loan / Insurance.
Qualification : Any Post Degree.
It is On Roles Jobs.
Salary: Opened Budget
Gender : Male / Female.
Language : Tamil + English. Roles & Responsibilities:
- Handle Team and guide the team to set and achieve targets.
- Handle escalated complaints.
- Preparing MIS on weekly, monthly basis for various activities of the team.
- Monitor collections & Interest on Delayed payments.
- Retention / provide solution through alternate options according to the customers need.
- Co-ordinate with other departments to provide solution to the customer.
- Generating revenue through referral sales from customers.
- Plan, organise and conduct Customer Connect programs and Customer Loyalty programs.
- Attend customers queries through mails, calls and in person.
- Good written and spoken English.
- Good MS Word, MS Excel, and MS Powerpoint knowledge
- Industry Knowledge (will be added advantage)
- Experience in handling direct customers
- Experience in handling a team
- Experience in calculating Penal Interest
Interested candidate can send your updated CV to firstname.lastname@example.org or Call to Vignesh - 9176615046 for further process.
(For Office Use only - sales, collection, Assistant manager sales, Team leader sales, branding, team handling, BDM, BD, sr. Sales, sr.sales, BDE, Business Development, channel sales, retail sales, FMCG sales, Fmcg, Retail, Channel, corporate sales, enterprise sales, institutional sales, telecom, banking, ISP, representative, team leader, manager, Cold Calling, Lead Generation, Leads generation, real estate, property, properties, vilas, homes, constructions, realty, promoters, builders, realestate, land, polts, BFSI, Telecom, FMCG, Pharma, MLM, multilevel marketing, CRM, Customer relations, customer relationship officer, customer relationship management, customer relationship manager, senior manager- CRM, customer loyalty, customer retention, customer collection, loyalty programs, CRM Head, Manager CRM, CRM Manager, CRM Deputy, CRM VP, Senior CRM, Customer escalation)
Salary: INR 8,00,000 - 12,00,000 P.A.
Industry: Real Estate / Property
Employment Type: Permanent Job, Full Time